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Common Questions & Answers

  1. I'm not receiving emails from Wireless Unlimited Shop?
  2. Are these products new or refurbished?
  3. When will item(s) ship and what carriers are used?
  4. Can I get a phone that does not appear in the store listings?
  5. How secure is my information?
  6. What can I expect from the products quality?
  7. Do I have to create an account to make a purchase?


  1. I'm not receiving emails from Wireless Unlimited Shop?
    If it appears you are not receiving emails from us please check your junk/spam folder. You can add us to your safe senders list or mark the email as not spam to allow future emails from us to reach your inbox correctly.

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  2. Are these products new or refurbished?
     All products are brand new unless clearly marked refurbished or used. Used phones have a separate category under "Used Phones". The refurbished items offered a very close to brand new. Normally you will not be able to tell that the product is anything other than brand new. The used & refurbished items are to simply to pass along even bigger savings to you. All other products are new in box.


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  3. When will item(s) ship and what carriers are used?
    Items are processed within 24 hrs. on business days unless we have a high work load at that time which could take a day longer. Carriers used are USPS, FedEX, and UPS. Items can be expected for delivery in 3 to 11 days from the date of purchase.

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  4. Can I get a phone that does not appear in the store listings?
    Yes, it is possible to request a phone even if you do not see it in our listings. Simply send us an email of the model that you are looking for and will let you know promptly if we can get it to you along with a price.

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  5. How secure is my information?
    Very secure. We only collect basic information for shipping and membership purposes only. We use PayPal Checkout the safest way to pay. Once you are ready to checkout you will be linked to PayPal's Secure link to make payment. PayPal membership is not required and there are no fees. Pay Pal is one of the most secure ways to pay. Your information given to us will not be shared with no 3rd parties and you will not receive any unsolicited mail from membership or purchases.

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  6. What can I expect from the products quality?
     All products are High Quality and Brand New unless it is CLEARLY stated as being a factory refurbished etc. Although you will find only a few of these we will provide them if they are good products and we can pass along an unbeatable price. We will also be offering Gently Used GSM Cell Phones. These will be in a Category of it's own clearly marked accordingly. Over 90% of our items are Brand New & Sealed. We will offer a few of these other products as well for an even lower price that's hard to find.

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  7. Do I have to create an account to make a purchase?


    No, when you proceed to checkout you will find 3 options. The first option is for customers who have an account to sign in. The second is to create an account and third you will find the option to quickly proceed directly to checkout payment process without creating an account. If you choose to proceed without creating an account you will not be able to track orders or records of previous purchases.

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